Exceptional office managers possess unique qualities that enable them to effectively manage the office and create a positive work environment for staff, patients, third-party resources, and vendors.

Choosing a doctor can be daunting, especially if you are new to an area, have a new medical condition, or are looking for a specialist. A good doctor can be a partner in your healthcare journey, providing you with the support, expertise, and guidance…

Making someone feel special is about showing them that they are important to you and that you care about them. When showing patients they are special, it’s all about taking the time to listen to them, appreciate them, and make them feel valued.

Medical billing is a crucial part of the healthcare industry, and it is essential to have a reliable and efficient medical billing company to handle billing, denials, and reimbursement processes. A good medical billing company can significantly impact…

While the USPS rate increase may not be welcome for those who rely on USPS for their mail and package delivery needs, there are ways to mitigate the impact of these rate increases.

You have probably heard of the Iron Triangle of Service. The triangle works like this. There are three key points: good, fast, and cheap. You can have two of these for any service or project but never all three.

As you can see, there are many benefits to reviewing your medical practice’s performance over the year. Doing so can help you identify how well your team is doing in various areas, such a…

As you can see, there are many benefits to reviewing your medical practice’s performance over the year. Doing so can help you identify how well your team is doing in various areas, such as hiring, patient care, and operational efficiency.

Accounts receivable (AR) is one of the key performance indicators for a medical practice. But when monitoring your days in AR make sure you know what impacts that metric.

Accounts receivable (AR) is one of the key performance indicators for a medical practice. But when monitoring your days in AR make sure you know what impacts that metric.

Ensuring that your practice is functioning efficiently involves monitoring many things. One of the parts of your practice that needs to be working smoothly is your billing pro…

A question we are often asked is how long it takes to get a claim paid. It sounds like a simple question, but it isn’t. Certainly, every billing company and every biller wishes it were so simple. The reality is that it depends on many factors. Let’s break it down.

No one likes the beginning of each year when deductible resets start. Patients don’t like it because they must pay more out of pocket; clinic staff doesn’t like it because they don’t want to have ‘those’ discussions with patients, and practice administrators don’t like it because it slows cash flow.

It seems every few months Onpoint Medical Solutions is asked how to get reimbursed for incident-to billing. So, it seems like a good time to provide the six basic requirements.

There is a lot to consider when you are deciding to take your practice out-of-network. It is best to discuss the decision with your entire team and take into consideration how your patients will respond, your competition, and potential financial impact.

Why is credentialing so slow? After all, doesn’t it seem like you complete an application, submit it and it could be reviewed and approved in a couple of weeks? Let’s take a closer look at the process.

Once upon a time, a practice could forget to get a pre-authorization or maybe exceed the scope or maybe even provide the pre-authorized service on a different day and the carriers would allow for retro-authorizations so the claim would be paid.

The digital age opened a Pandora’s Box of new threats and security concerns for all businesses—especially clinical practices. Federal agencies, like the National Institute of Standards and Technology, and legislation drive guidelines…

Sheila Johnson of WellSheila has some suggestions that may help. You don’t have to be a yoga enthusiast or even someone who has tried yoga in order to benefit from these 5 tips.

Practice owners review many valuable metrics that help monitor the practice’s finances. Some industry experts say the key metric is the clean claims ratio and insist it is essential for real success.