For optimal performance, we suggest office machines run Microsoft Windows, Internet Explorer, and Office, and other purchased commercial software only. Avoid recreational downloads such as internet toolbars, popup blockers, etc.


WORKSTATION

  1. Bullet Pentium 4 class or better

  2. Bullet 1 GB RAM (2 GB RAM or higher recommended)

  3. Bullet 1024 x 768 screen resolution or better

  4. Bullet Windows 7 or Windows XP operating system (business versions preferred) Windows Vista supported, but not recommended (Server editions not supported)

  5. Bullet Both 32- and 64-bit operating systems mentioned in the bullet above are supported

  6. Bullet Broadband Internet connection (see below)

  7. BulletUser accounts: Administrator or Power User access level (required for occasional ActiveX updates)


INTERNET EXPLORER 8

  1. Bullet 128-bit encryption enabled

  2. Bullet *.advancedmd.com set as a Trusted Site

  3. Bullet "Security level" for Trusted Sites set to "medium-low"

  4. Bullet 64-bit IE8 is not currently supported


ADDITIONAL SOFTWARE

  1. Bullet Adobe Acrobat Reader for workstations printing reports

  2. Bullet Microsoft Word 2003 or 2007 for workstations printing letters

  3. Bullet Microsoft Excel 2003 or 2007 for workstations exporting reports

  4. Bullet Tablets: Microsoft Word 2003 (Service Pack 1 or higher) or 2007 for ink support

  5. Bullet Microsoft Access required for data export feature


PRINTER

  1. Bullet Windows compliant laser printer (recommend HP)


SCANNER

  1. Bullet TWAIN-compliant full sheet scanner (recommend CanoScan)

  2. Bullet Local connection to PC

  3. Bullet Optional: Card Scanner for insurance cards (recommend ScanShell 800N)


INTERNET ACCESS

Bandwidth Requirements are for SCHEDULING & PRACTICE MANAGEMENT APPLICATIONS (NOT EHR)


PCs will need access to the Internet either directly or through a local area network. Most business broadband accounts can service these needs very inexpensively; typical connection types include DSL, Cable, Wireless, or fractional T1 lines. Note: Satellite service is not recommended, as latency is usually unacceptable.


YOUR CONNECTION SHOULD MEET THE FOLLOWING MINIMUMS:


1-5 concurrent users

512 Kb/s MIN DOWNLOAD*

256 Kb/s MIN UPLOAD*

6-10 concurrent users

768 Kb/s MIN DOWNLOAD*

384 Kb/s MIN UPLOAD*

11-20 concurrent users

1024 Kb/s MIN DOWNLOAD*

384 Kb/s MIN UPLOAD*

21-30 concurrent users

1.5 Mb/s MIN DOWNLOAD* 

512 Kb/s MIN UPLOAD*

More than 30 concurrent users

T1 or higher

Latency test average** < 100 ms


* Recommended tested speed. This is the tested actual speed, not the speed listed by your Internet Service Provider. Much like automobile gas mileage ratings, your actual speed may vary from the listed speed.
** From a command prompt, type "ping www.advancedmd.com". The result average time should be less than 100 milliseconds.

VERIFY YOUR NETWORK SPEED AND VISIT SPEEDTEST.NET.


ADDITIONAL CONSIDERATIONS

•Other Internet traffic: The speeds recommended pertain to the AdvancedMD applications only. If there is additional Internet traffic in the office (web browsing, etc.), you may wish to use higher speeds.

•Multiple locations: We strongly recommend an independent Internet connection for each location.


Please Don’t Worry

If this doesn’t make sense to you or you are not sure about your equipment meeting specifications, OnPoint Medical Solutions can help you.  Please contact us at your convenience and we will be glad to help you. 

SYSTEM REQUIREMENTS