don’t have to worry if your billing and collection efforts are secure, HIPPA compliant, or conform with industry standard collection policies.  We take care of all of that for you!  We are more than just a medical billing service, we are a wealth of knowledge that is available to you at no extra charge!

OnPoint’s commitment to provide you with ease of mind is evident in everything we do.  We have worked diligently to develop a system that does not require you to make copies, wait for couriers or purchase expensive hardware.  Your staff will not spend valuable time on paperwork because we know you need them to help with patient care.  Our web-based system allows us to communicate with you and your designated office staff via SSL 128-bit encrypted secure internet connection.  You don’t need to worry if anyone else has access to your accounts because they don’t.  You don’t have to worry about a courier losing your charge slips because it can’t happen.  You don’t have to worry about island wide black-outs or “acts of God” destroying your data because our system is backed up daily to a secure mainland location and most importantly, you have the luxury of doing your charges, accessing your reports, monitoring your collections and accounts any time YOU want, not when it is convenient for someone else.

Our commitment to maximize your cash is proven in numerous ways.  Not only do we have a track record of collecting 97% of everything collectable and 80% collected within 24 days but we don’t nickel and dime you to death.  We don’t charge extra for training and we don’t make you leave your office for training which may cost you patient time, staff over time or both.  We don’t charge for reports and you certainly don’t have to request them.  After all, it is your data so we think you should be able to access it 24 hours a day, 7 days a week.  After your very reasonable and fully detailed start-up cost, all you pay is your subscription fee and your percent of collections.  This gets you everything you need without worrying about any hidden fees.  And the best thing is no fancy equipment to buy, no servers to rent and you don’t need an information systems technician to access or maintain the OnPoint system.  If you can log on the internet you can use OnPoint.

We clearly understand the value of good customer service.  OnPoint doesn’t just give the lip service... we strive to embody customer service in everything we do.  We know when we interact with your patients, we are representing you.  Our collection specialists are chosen because they are firm without being obnoxious, they are caring and fair and, most of all, they are local.  We don’t offshore.  This may seem like a small thing but we think it is an important detail when we are representing you. 

OnPoint Medical Solutions is committed to providing quality service to an elite few.  We’d like to be a part of your team.