BENCHMARK FOR SUCCESS
We can submit claims as fast as you can complete your charges. You don’t have to wait for a courier and your staff doesn’t have to fax information. Our report system even provides you with a list of the charges that are not yet complete. You or your staff do not have to spend needless hours trying to track down what is pending. Our goal is to give you and your staff all the tools necessary to complete this process quickly and efficiently so that OnPoint Medical Solutions can submit your claims daily.
Our state-of-the-art billing software will analyze and assess every claim for discrepancies before it is submitted. This reduces the chance of claims being rejected and decreases the work required by you, your staff and OnPoint Medical Solutions to correct the errors after the fact.
Days in accounts receivable (AR) just means how many days does it take to collect your money. For lots of reasons not all charges are collected immediately. Medical Group Management Association (MGMA) places the industry standard at 80.6% of your money should be collected within 60 days. However, OnPoint Medical Solutions has a track record of collecting 80% within 24 days. Why? Because we know you want your money. It is yours and you should be able to use it as quickly as possible.
For those claims that aren’t collected within 37 days OnPoint Medical Solutions pursues that money in accordance with best practices collection policies that have been reviewed and approved by you. Our adjusted collection rate averages 97%. That means we collect 97% of the charges that are actually owed to you.
Our collection style is firm yet fair because we know you patients are important to you. Applying collection efforts without customer service and compassion just chases the patients away. Sure we may have collected their balance but losing the patient forever is not good business. We even post a note in your schedule so that you and your staff can see if a patient needs to make a payment at the time of visit. You staff no longer has to worry about trying to gather this data. Most patients don’t want to cheat you out of your money so a gentle reminder when they check in can make all the difference in the world.
We could list a page of services that equal or are better than other billing services but what is key to us is your happiness and satisfaction. We believe you will be very pleased with our services and our results and we stand by this claim every single day, every month. We don’t tie you in to long term contracts, we don’t lease equipment because you don’t need any special equipment and start-up costs are minimal so you will not incur any financing charges. Most importantly, we don’t hold your data hostage, you can access it, print it or download it any day, any time and you don’t need our permission to do this. You are not locked in. So we have to prove to you every single day that your decision to let OnPoint Medical Solutions be a part of your team was the best decision you’ve made. We will work hard for you and you won’t be sorry.
It takes teamwork to get all of your money to you quickly. Our proven training methods ensure that your staff knows how important it is to capture current patients demographics. Without that information, your collections are delayed. We want to make sure that the majority of your claims are “clean claims,” meaning all of the information is accurate so the insurance company will process them the first time they are submitted. This results in your money getting back to you as quickly as possible.